Request Repeat Prescriptions With Ease!
Repeat Script Cost: R299
How Repeat Script Works:
For existing patients who need a repeat script.
Complete the Online Form:
Fill in your details and the repeat medication you need.
Pay Online:
Pay R299 through our secure online payments platform.
Receive your Prescription:
Get your prescription and invoice by email (or sent to your pharmacy).
What Repeat Script Can and Cannot Do:
Give you repeat prescriptions for medication you already use.
Send your prescription to your email or pharmacy.
Provide an invoice with a tariff code for medical aid claims.
Save you time by avoiding calls and delays.
Be used by new patients (you must be an existing patient of Dr Ordemann's practice).
Give new prescriptions for new problems.
Change your medicine or dosage.
Replace a doctor’s appointment.
Repeat Script FAQs
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Can I ask for a new prescription through Repeat Script?
A: No. Repeat Script is only for repeat prescriptions for existing patients. If you need a new prescription or are a new patient, you must book an appointment with one of our doctors.
Can someone else collect or use my prescription?
Prescriptions are issued in your name only. If you want us to send it to a pharmacy, you must provide the correct pharmacy details in the form.
Can you send my prescription straight to my pharmacy?
Yes. When you fill out Repeat Script, you can add the email address of your pharmacy. We will send the prescription to both you and the pharmacy.
Do I pay every time?
Not always. For existing patients, your doctor may choose not to charge for every repeat. Each request is reviewed first. If a fee applies, it is only charged after approval. Your doctor decides whether to charge for the script.
How long will it take to get my prescription?
Most prescriptions are processed within 48 working hours after payment. This may take longer.
How will I receive my prescription?
A: We will email it to you (and your pharmacy).
What if I do not want to pay online?
A: You can still email us your request. We will send our banking details, but your prescription will only be processed once payment reflects in our account. This will take longer.
What if I need my prescription urgently?
A: Please mark your request as urgent in the notes, or call us once you have submitted. We will do our best, but standard turnaround is within 48 working hours.
What if my medical aid does not cover the fee?
A: The R299 is for the Repeat Script service. We send you an invoice with the correct tariff code via email with your script so you can claim it back from your medical aid. If your medical aid does not pay, you will still be responsible for the fee.
What if my medication has changed or I need a higher dose?
A: In this case, you will need to book an appointment. Repeat Script is only for repeat prescriptions of medication already prescribed to you.
Who can use Repeat Script?
A: Only existing patients who need a repeat prescription. New patients need to book an appointment.
Why do I now have to pay for my repeat prescriptions?
A: We get 100–200 requests every month. The old system could not cope, and mistakes were happening. Prescriptions were lost, and patients felt ignored. Repeat Script makes the process faster and safer. The fee of R299 helps us run the system, but we keep it as low as possible.
Why is the fee R299?
A: This fee covers the cost of moving online and helps us give you a quicker service. It is less than what some GP practices charge. We aim to keep it fair while giving you the best care.
Will I have to pay for prescriptions in my consultations?
A: No. Your first prescription is part of your consultation. You only pay for repeat prescriptions.